You can cancel tickets up to 4 hours before the departure of the trip with a retention of 15%. There might be special conditions for international routes (see).
Enter your purchase data to cancel your ticket(s)
Do you have more questions?
- Where do I find my purchase number?
How long does it take to get my money back?
The reimbursement process can last up to 7 business days.
Where will I get my money back?
WebPay: We'll return your money to the account you provide during the cancellation process.
Paypal: We'll return your money to the PayPal account you used during your purchase